Last updated: June 16, 2025
Welcome to SWS Phoenix LLC!
These Terms and Conditions (“Terms”) govern your use of our website and your purchase of products from us. Please read them carefully before using our services.
1. General Information
SWS Phoenix LLC is a Wyoming Limited Liability Company (“we”, “us”, “our”), operating under Wyoming state laws. By using our website and placing orders, you agree to be bound by these Terms.
2. Products and Orders
- We sell products worldwide, fulfilled and shipped directly by third-party suppliers (dropshipping).
- We do not guarantee exact delivery times as shipping is handled by suppliers.
- All product descriptions and prices are subject to change without notice.
- By placing an order, you confirm all information provided is accurate.
3. Payment
- Payments are processed securely via the payment methods available at checkout.
- You agree to pay all applicable fees and taxes associated with your purchase.
- We reserve the right to cancel any order for any reason, including payment failure.
4. Shipping and Delivery
- Shipping costs and delivery times vary depending on your location and supplier.
- Customers are responsible for all customs fees, import duties, taxes, and any other charges imposed by your country.
- Risk of loss or damage passes to you upon delivery by the supplier or carrier.
5. Returns and Refunds
- Please refer to our Returns and Refunds Policy for detailed information on returns.
- Because products are shipped by third-party suppliers, we may have limited ability to process returns; we will do our best to assist you.
6. Intellectual Property
- All content on this site, including text, images, logos, and designs, are our property or used with permission.
- You may not use any content without our express written consent.
7. Limitation of Liability
- To the fullest extent permitted by law, we are not liable for any indirect, incidental, special, or consequential damages arising from your use of our site or products.
- We do not guarantee uninterrupted or error-free service.
8. Governing Law and Jurisdiction
- These Terms are governed by the laws of the State of Wyoming, USA, without regard to conflict of law principles.
- Any disputes will be resolved exclusively in the state or federal courts located in Wyoming.
9. Dispute Resolution
- In the event of a dispute, we encourage you to contact us first for resolution.
- If unresolved, disputes may be settled by binding arbitration in Wyoming under the rules of the American Arbitration Association.
10. Customer Responsibilities
- You are responsible for complying with all local laws regarding your purchases.
- You acknowledge that import taxes and duties are your responsibility.
11. Changes to Terms
- We may update these Terms at any time. Updated Terms will be posted on this page with a new “Last updated” date.
- Your continued use of our services after changes indicates your acceptance.
12. Contact Us
For questions about these Terms, please contact us at: support@swsphoenixllc.com